Version 10, 21st May 2018


This Privacy Policy explains how websites are to be used and how personal information is collected, used and disclosed by Sicuro Group LLC and its subsidiaries (including Sicuro Communications and Technology, Intelyse and Graal). This Privacy Policy applies to users of Sicuro Group’s websites, platforms, products, applications and services.



This is the official website of Sicuro Group LLC on the internet. All copyrights and similar rights in the design and contents of this website are reserved. This website is protected by Dubai, United Arab Emirates and international law and you may only use it as Sicuro Group LLC permits and only if you are a person who is over 16 years-old and entitled to access and use it under the laws of the country in which you are located when making access.

You are permitted to access the remainder of the website for the purposes of your own use and you may download and store data on your hard disk for your personal use. The owners of internet sites may link to the home page of this internet site or include the home page of this internet site within a frame of another website. No other use is permitted without our prior written permission.


Information contained in this internet site does not constitute an offer of services or products in any jurisdiction in which such services or products are not legal or authorised or in which services or products are not available.

Neither we nor any third-parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, availability or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of this website and any information or materials on this website is entirely at your own risk, for which we and any third-parties shall not be liable.

Our website may provide links to third-party websites for your convenience and information. If you access those links, you will leave our website. We accept no responsibility or liability for enabling you to link to another website, or the contents of any other site, whether linking from or to our website, or any consequence of acting upon the contents of another website.

When you leave, following a link on our website to another website, you must understand that we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any site to which we may link or the site of any third-party. Our Privacy Policy does not cover any website which is not ours.

We do not collect or retain any personal data from web visitors who view pages on our website and do not complete online forms or communicate with us in any other way. More details can be seen below under ‘Personal Data Privacy’ relating to visitors who do contact us via online forms and submit personal information.

Our servers will seek to place a cookie on your computer so that we may track statistics relating to new and repeat visitors and other information which is not personally identifiable. Usage of a cookie is not linked to any personally identifiable information. We use cookies to track how visitors move through our sites and how often they visit. On most browsers, you can elect to decline to accept cookies.

We use IP addresses to analyse trends, administer our website, track user's movement and gather broad demographic information of aggregate use.


Sicuro Group LLC acknowledges the protection of sensitive personal data is a high priority as part of its business. As a group of companies, we are committed to maintaining our policies, standards, processes and information systems to keep data safe as part of our security framework. The points below describe what personal data we collect, and how we use it, thus enabling our clients and users to make informed decisions about using our services.


Personal data is defined as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.


In order for us to provide you with services, we need to collect personal data for operations support, information delivery or procurement and logistics support, all under contractual or business necessity. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy. When contacting us through our enquiry form of our website you also have the option to join our database to learn more about our services and receive updates from our marketing department.



Sicuro Group LLC will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Sicuro Group LLC is required to retain information in accordance with the law, such as information needed for tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.



Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.



We are committed to protecting the information you provide us. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have in place appropriate physical and managerial procedures to safeguard the information we collect, according to our ISO 27001 certification. For more details read our Information Security Policy.

Notwithstanding the arrangements set out above, you submit personal information to this website at your own risk.


We strive to keep your personal data accurate. We have implemented technology, management processes and policies to maintain client data accuracy. We will provide you with access to your information and the opportunity to change your information. The most effective way to obtain information or change any personal information we may collect is to contact


If Sicuro Group LLC or its subsidiaries does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or Sicuro Group brand/entity that has determined how and why to process your data.

  • Contact details of the GDPR Owner, where applicable.

  • The purpose of the processing as well as the legal basis for processing.

  • If the processing is based on the legitimate interests of Sicuro Group LLC or a third party, information about those interests.

  • The categories of personal data collected, stored and processed.

  • Recipient(s) or categories of recipients that the data is/will be disclosed to.

  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

  • How long the data will be stored.

  • Details of your rights to correct, erase, restrict or object to such processing.

  • Information about your right to withdraw consent at any time.

  • How to lodge a complaint with the supervisory authority.

  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

  • The source of personal data if it wasn’t collected directly from you.

  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

  • The right to data portability, i.e. the right to receive the data in a structured, commonly-used and easily readable format, as well as the right to transmit the data to another data controller.


We accept the following forms of ID when information on your personal data is requested:

Passport, driving licence, birth certificate, utility bill (from last 3 months), etc.


The personal information and personal data we collect is used only for the purposes described in this Privacy Policy; it is never sold, lent or leased to third-parties.

We reserve the right to treat the obligations of this Privacy Policy as not applicable when required to enable the fulfilment of the purpose for which the personal information was originally supplied, when obliged by law or when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organisations to protect ourselves from fraud and credit risks.


If there are updates to the terms of our Privacy Policy, we will post those changes and update the revision date on this website.


We value your opinions. If you have comments or questions about our Privacy Policy, please send them to


For any complaints or concerns around Personal Data and GDPR please contact:

Personal Data and GDPR Policy Owner

George Turns

1703 One by Omniyat

Business Bay, Dubai




Published by: Sicuro Group LLC, 1703 One Business Bay, Dubai, United Arab Emirates

Copyright 2018 Sicuro Group LLC, 1703 One Business Bay, Dubai, United Arab Emirates. All rights reserved. Except as permitted herein, no part of this website and its contents may be reproduced, stored in a retrieval system or any computer network, or transmitted, in any form or by any means, electronic, mechanical, electro-optical or otherwise without the prior written permission of the copyright holder for which written application should be made.